Deactivating/Reactivating Student Accounts

Please see the instructions below: Deactivating Student Accounts Reactivating Student Accounts Deactivating Student Accounts Login to the Admin Portal (https://admin.connectedcorrections.com/) Click on “Location & User Management” tile Click on the “Location” drop down menu and select the desired facility name Search for desired student (search by DOC ID, Full Name, or Username) Check the box […]

Exporting Learner Cards

Login in to the Admin Portal (https://admin.connectedcorrections.com/) Click on “Location & User Management” tile Click on the “Location” drop down menu and select the desired facility name Search for desired student (search by DOC ID, Full Name, or Username) Check the box to the far left of the desired student’s account Click the “Learner Card” […]

Adding a Service to an Existing Student Account

Login in to the Admin Portal (https://admin.connectedcorrections.com/) Click on “Location & User Management” tile Click on the “Location” drop down menu and select the desired facility name Search for desired student (search by DOC ID, Full Name, or Username) Check the box to the far left of the desired student’s account Click the “Assign Content” […]

Changing Student Passwords

1. Login in to the Admin Portal (https://admin.connectedcorrections.com/) 2. Click on “Location & User Management” tile 3. Click on the “Location” drop down menu and select the desired facility name 4. Search for desired student (search by DOC ID, Full Name, or Username) 5. Check the box to the far left of the desired student’s […]

Creating Student Accounts

These instructions are for the creation of NEW student accounts. If a student has moved to your facility from another facility and they already have a Connected Corrections account, please DO NOT make a new account for them. Their account should be moved to your facility. For instructions on how to move students accounts, please […]

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