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Deactivating/Reactivating Student Accounts

Please see the instructions below:

Deactivating Student Accounts

  1. Login to the Admin Portal (https://admin.connectedcorrections.com/)

  2. Click on “Location & User Management” tile

  3. Click on the “Location” drop down menu and select the desired facility name

  4. Search for desired student (search by DOC ID, Full Name, or Username)

  5. Check the box to the far left of the desired student’s account

  6. Click the “Disable/Reactivate Learners” icon

  7. In the window that opens, select “Deactivate” from the drop down menu

  8. Click “Submit”

  9. In the window that opens, click “Yes”

Reactivating Student Accounts

  1. Login to the Admin Portal (https://admin.connectedcorrections.com/)

  2. Click on “Location & User Management” tile

  3. Click on the “Location” drop down menu and select the desired facility name

  4. Search for desired student (search by DOC ID, Full Name, or Username)

  5. Check the box to the far left of the desired student’s account

  6. Click the “Disable/Reactivate Learners” icon

  7. In the window that opens, select “Activate” from the drop down menu

  8. Click “Submit”

  9. In the window that opens, click “Yes”

You may or may not have access to students accounts – it depends on your Admin Portal account role

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